We understand that you might want your order shipped using a method other than ground delivery. Unfortunately we do NOT offer express shipping because the majority of our items are oversize and the cost for shipping is more than what the actual chair cost.
If you have any questions regarding shipping please e-mail us at firstname.lastname@example.org, with the item(s) you would like to purchase and the shipping zip code.
Little Furniture is hosted by BigCommerce and our shopping cart their data center facilities have been inspected and passed the on-site assessment for PCI DSS compliance and the following scan summary performed by a Visa-approved PCI scanning vendor verifies that the BigCommerce application and hosting environment are PCI compliant.
We will never sell or provide your information to any source unless related to the processing of your order. When you place an order in our system, we will email you a confirmation and upon your products shipping tracking information.
We want you to be fully satisfied with the merchandise you purchase. Please be sure to ask any questions you might have about your order.
Personalized Items: We only accept returns for items that have been defective, or if the product was damaged by the shipping company.
Non-personalized Items: In the event that you are unhappy with your purchase, we accept returns in their original condition and packaging within 30 days of receipt. We will refund the purchase price of your item. You must e-mail us at email@example.com to receive authorization. Unauthorized returns will not be accepted. Customers are responsible for return shipping costs.
Refusal of Delivery: If an order is refused for a reason other than damage, the customer will be responsible for all shipping costs, including the shipping costs back to the warehouse, and any other costs that occur during the delivery and return process. If the order qualified for free shipping, the customer will be responsible for all actual costs associated with shipping and returning the respective shipment.
For items damaged during shipping, contact us immediately for further instructions. To process the exchange or a return on damaged items you MUST keep the original box and all packaging. Little Furniture will assume the return shipping charges for defective products. As with all returns please e-mail us at firstname.lastname@example.org to receive authorization or simply refuse the shipment if the damage is evident at time of delivery and let us know so we can track the return.
As our customers are our priority if we made a mistake we'll fix it. If the problem it's out of our control we'll do our best to get the issue resolved in a timely fashion.
We accept Visa, MasterCard, American Express, Discover and PayPal at (email@example.com)
We make every attempt to present accurate information on our site and we correct any errors as we identify them. However, due to changes in descriptions, images, availability, and prices - some products are subject to correction or change without notice. You may verify product information by contacting Customer Service at firstname.lastname@example.org. A binding contract for the sale of the goods concerned does not exist until they are physically shipped and the customer's credit card is debited. If an honest mistake is made on the part of the seller we will contact you and you would not be responsible for keeping the sale in place.